Support
We answer.
Write to hello@wgodw.com. Put “makairos” in the subject. You will hear from a person, usually within two days.
- Do I need an account?
- No. Tap Continue without an account on the door and everything in the practice works. Sign in with Apple is there if you want your name on the house.
- Why does the app ask for the microphone and speech recognition?
- Only so you can recite a Word from memory and see, gently, where a word differs. Decline it and use Write instead; nothing is lost.
- What do the reminders show?
- A cue, never the verse text. That keeps retrieval retrieval. You can turn them off in You, or in iOS Settings.
- The screen went black in the middle of learning.
- That is on purpose. Hide and Recall go to true black so the Word has to come from you. Speak or type it, and the room lights again.
- Whose voice is that?
- Lawrence E. Adjah’s, the voice of the NIV audio Bible. Scripture is never read by a machine voice.
- Which Bible is this?
- The Berean Standard Bible (public domain). A few Words are marked NIV and used under Biblica’s gratis-use terms, with notice in the app. The text on screen always matches the audio.
- What does it cost?
- Two Paths, The Word and Encouragement, are a gift. The rest of the house opens as one yearly subscription through the App Store. Nothing is sold as a verse.
- How do I remove my account or my data?
- Open You and choose Remove this account from this device. Deleting the app removes everything it stored. Nothing is kept on a server today.
- Something is wrong.
- Tell us what you tapped, what you expected, and what happened, with your iPhone model and iOS version. A screenshot helps. hello@wgodw.com.