Support
We answer.
Write to hello@wgodw.com. Put “makairos” in the subject. You will hear from a person, usually within two days.
- Do I need an account?
- No account is required. Enter your first name and email, select your city, and complete a short personal assessment to begin with your first Word. Where available, Apple or Google sign-in is optional on the name step or later in You, so your profile and premium can follow you.
- Why does the app ask for the microphone and speech recognition?
- Only so you can recite a Word from memory and see, gently, where a word differs. Decline it and use Write instead; nothing is lost.
- What do the reminders show?
- A cue, never the verse text. That keeps retrieval retrieval. You can turn them off in You, or in iOS Settings.
- The screen went black in the middle of learning.
- That is on purpose. Hide and Recall go to true black so the Word has to come from you. Speak or type it, and the room lights again.
- Whose voice is that?
- Lawrence E. Adjah’s, the voice of the NIV audio Bible. Scripture is never read by a machine voice.
- Which Bible is this?
- The Berean Standard Bible (public domain). A few Words are marked NIV and used under Biblica’s gratis-use terms, with notice in the app. The text on screen always matches the audio.
- What does it cost?
- Two Paths, The Word and Encouragement, are a gift. The rest of the house opens with a yearly subscription or a one-time lifetime purchase through the store on your device. Nothing is sold as a verse.
- How do I remove my account or my data?
- Open You to sign out or delete your account. Signing out clears this account's practice from the device; signing back in restores synced Words and Paths. Deleting the account removes its hosted sign-in, profile, and synced practice, and clears its practice from this device. If you cannot access the app, request account deletion here.
- Something is wrong.
- Tell us what you tapped, what you expected, and what happened, with your device model and operating-system version. A screenshot helps. hello@wgodw.com.